LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive peace of mind and expert support for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers delivers extended coverage for select Lenovo ThinkCentre and ThinkStation products following the original 3-year onsite warranty, protecting your investment with hassle-free repairs and comprehensive financial protection.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects and failures after the manufacturer warranty ends.
• Power Surge Protection: Coverage for damage caused by electrical power surges.
• Accidental Damage: Protection against drops, spills, and cracks.
• Screen Damage: Repair or replacement of cracked or damaged displays.
• Battery Degradation: Coverage for battery capacity loss and sealed battery replacements.
• Theft Protection: Not included in this plan.
• Normal Wear and Tear: Not covered under this plan.

📋 Coverage Details

• Duration: 4 years of coverage, starting after the original 3-year onsite warranty expires.
• Coverage Start: Begins immediately following the base warranty expiration.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to Lenovo’s repair or replacement policies.

🔧 Service & Repairs

• Service Type: On-site repairs performed by certified Lenovo technicians.
• Repair Method: On-site labor with priority parts replacement.
• Replacement Type: Use of Lenovo-certified new or refurbished parts.
• Turnaround Time: Next business day response and prioritized repairs.
• Parts Quality: Genuine OEM parts ensuring optimal device performance.

📞 Claims Process

• How to File: Submit claims via Lenovo support channels online or by phone.
• Support Hours: 24/7 availability for technical and claims support.
• Documentation Required: Valid proof of purchase, device details, and incident description.
• Claim Approval: Rapid approval process facilitated by Lenovo Support Plus.
• No Hassle Promise: Streamlined claims process to minimize downtime.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 desktops, and all-in-one systems.
• Product Condition: New Lenovo systems with an existing 3-year base onsite warranty.
• Purchase Requirements: Upgrade available only for systems with a current 3-year onsite warranty.
• Excluded Products: Consumer non-Lenovo devices and products without base warranty.

❌ What's Not Covered

• Pre-existing damage or defects prior to upgrade purchase.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse of device.
• Commercial use beyond normal office environments may be excluded.
• Software issues, viruses, or data loss.
• Accessories not included in the original device purchase.
• Loss or theft not covered under this plan.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo support engineers.
• No Lemon Guarantee: Replacement options after repeated repair failures.
• Transferable: Warranty can be transferred if device is sold.
• Multi-Device Discount: Discounts available for multiple system coverage based on Lenovo terms.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase upgrade alongside your Lenovo product or within Lenovo’s specified enrollment window.
• Provide proof of purchase and system details during registration.
• Receive confirmation and coverage documentation electronically.
• Register your device online if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with Premier Support Plus.