LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers

Comprehensive coverage for peace of mind and protection of your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers extends your existing 3-year on-site warranty by 1 year, providing financial protection and hassle-free repairs for select Lenovo ThinkCentre and ThinkPad desktops and all-in-one computers. This plan covers accidental damage, mechanical failures, and battery degradation to keep your device performing at its best.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the original manufacturer warranty.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Battery Degradation: Replacement coverage for sealed batteries to maintain performance.
• Normal Wear and Tear: Issues such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage, starting after the original 3-year manufacturer on-site warranty expires.
• Coverage Start: After the original 3-year manufacturer on-site warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No specific payout limit referenced.

🔧 Service & Repairs

• Service Type: Repair or replacement of faulty parts and components.
• Repair Method: Next business day on-site support by Lenovo-certified technicians.
• Replacement Type: Repair or replacement with new or equivalent parts.
• Turnaround Time: Next business day for on-site support and parts prioritization.
• Parts Quality: Lenovo-certified OEM parts.

📞 Claims Process

• How to File: Via phone, chat, or email with access to advanced technicians.
• Support Hours: 24/7 availability year-round.
• Documentation Required: Purchase receipt and device details as needed.
• Claim Approval: Fast resolution with unscripted solutions; on-site service if remote resolution fails.
• No Hassle Promise: Dedicated support focused on efficient and direct issue resolution.

📱 Eligible Products

• Product Categories: Select Lenovo ThinkCentre and ThinkPad desktops and all-in-one computers.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applicable for devices with a 3-year on-site warranty.
• Excluded Products: Products without original 3-year warranty or outside listed models.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use beyond personal/business warranty limits.
• Software issues, viruses, or data loss.
• Accessories not part of original purchase.
• Loss or theft (not included in this plan).

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo’s advanced technicians for hardware, software, and peripheral issues.
• Cancel Anytime: Assumed pro-rated refund policy (if applicable).

📦 How to Purchase

• Purchase during new device acquisition or upgrade existing service via Warranty Lookup.
• Provide product details and proof of existing 3-year warranty.
• Receive confirmation and coverage documentation electronically.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with extended device coverage.