LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers

Reliable protection and peace of mind for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers provides comprehensive financial protection and hassle-free repair services for eligible Lenovo ThinkCentre and ThinkStation systems. This coverage extends your existing 3-year on-site warranty to 4 years, safeguarding against hardware failure, accidental damage, and normal wear.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer’s limited warranty period.
• Accidental Damage: Protection against drops, spills, and other physical damage.
• Battery Degradation: Replacement coverage for sealed batteries up to 4 years.
• Normal Wear and Tear: Coverage includes common issues such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting from the purchase date.
• Coverage Start: Upgrades existing warranty with on-site service support.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No deductible per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement for covered failures and accidental damage.
• Repair Method: Next business day on-site support by Lenovo-certified technicians.
• Replacement Type: Refurbished or comparable model replacements when repairs are not feasible.
• Turnaround Time: On-site service typically next business day.
• Parts Quality: Use of Lenovo OEM parts for all repairs and replacements.

📞 Claims Process

• How to File: Claims can be initiated via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 availability to assist and resolve issues.
• Documentation Required: Purchase receipt and device information required for claim processing.
• Claim Approval: Rapid approval and scheduling of on-site service.
• No Hassle Promise: Streamlined process focused on customer satisfaction and fast resolution.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & Gen 3, M910, M920z AIO, M93, X1 series desktops and all-in-one PCs.
• Product Condition: New Lenovo systems with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applicable during or after original warranty purchase.
• Excluded Products: Non-Lenovo devices and products outside eligible model list.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage, misuse, or neglect.
• Software issues, viruses, or data loss.
• Loss or theft (unless specified otherwise).
• Accessories not included in original purchase.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo technical experts.
• Add Accidental Damage Protection: Included to reduce repair costs significantly.
• Sealed Battery Coverage: Up to 4 years of battery replacement support.
• Transferable: Warranty transfer available to new owner upon device sale.

📦 How to Purchase

• Available to add when purchasing new eligible Lenovo systems or as an upgrade to existing warranties.
• Provide product details and proof of purchase during enrollment.
• Receive confirmation and warranty agreement documentation upon activation.
• Register product online if required for full service access.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with this comprehensive coverage.