LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers

Comprehensive coverage for peace of mind with expert support for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers covers eligible ThinkCentre and ThinkBook systems, extending protection beyond the original warranty. It provides financial security against mechanical failures, accidental damage, power surges, and battery issues, ensuring hassle-free repairs and priority on-site service to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects and failures beyond the manufacturer warranty period.
• Power Surge Protection: Coverage against electrical surges causing damage.
• Accidental Damage: Protection from drops, spills, and cracks to your device.
• Battery Degradation: Replacement coverage for sealed batteries to maintain performance.
• Normal Wear and Tear: Coverage for components like buttons, hinges, and ports under normal use.

📋 Coverage Details

• Duration: 4 years of coverage, starting after the original 3-year on-site warranty.
• Coverage Start: Begins after the manufacturer’s initial warranty expires.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement service with priority parts.
• Repair Method: Next business day on-site support ensures minimal downtime.
• Replacement Type: New or manufacturer-certified refurbished parts or devices.
• Turnaround Time: On-site support provided by next business day.
• Parts Quality: Genuine Lenovo OEM parts and certified components used.

📞 Claims Process

• How to File: Submit claims via phone, chat, or email directly to Lenovo support.
• Support Hours: 24/7 availability for hardware and software issues.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Fast approval with expert technician evaluation.
• No Hassle Promise: Easy, unscripted support and smooth claims experience.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900 series, ThinkCentre M90a Gen 2/3, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New and Lenovo certified systems purchased with original 3-year on-site warranty.
• Purchase Requirements: Warranty upgrade applicable during or after initial purchase within term limits.
• Excluded Products: Non-supported Lenovo models or commercial misuse.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage starts.
• Cosmetic damages that do not affect device function.
• Intentional damage, misuse, or abuse.
• Commercial use beyond standard business environments.
• Software issues, viruses, or data loss.
• Accessories not covered under the original device purchase.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Replacement after multiple repair attempts (where applicable).
• Transferable: Coverage can be transferred to a new owner subject to terms.
• Multi-Device Discount: Discounts available for multiple plan purchases (check with vendor).
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase with your device or through Lenovo Warranty Lookup.
• Provide product serial number and purchase details.
• Receive confirmation and plan documents electronically.
• Register your coverage online if required for service access.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.