LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers

Comprehensive protection offering peace of mind and hassle-free repairs.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers extends your existing 3-year on-site warranty by 4 additional years for selected ThinkCentre desktop and all-in-one models. This plan safeguards your investment by providing financial protection from accidental damage and mechanical failures with expert onsite support.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures after the manufacturer warranty ends.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Lenovo-certified battery replacements to maintain device uptime.
• Normal Wear and Tear: Coverage for common wear such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of extended coverage starting immediately after the original 3-year warranty expires.
• Coverage Start: After expiration of the manufacturer warranty.
• Number of Claims: Unlimited claims during the coverage term.
• Claim Limit: No explicit maximum payout; service subject to plan terms.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components including parts and labor.
• Repair Method: Next business day on-site service for eligible issues.
• Replacement Type: Repairs prioritized; new or refurbished parts as needed.
• Turnaround Time: Next business day where applicable.
• Parts Quality: Lenovo-certified parts and technicians ensure quality repairs.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 availability for hardware and software issues.
• Documentation Required: Purchase proof and device details as requested.
• Claim Approval: Prompt unscripted solutions from expert support team.
• No Hassle Promise: Streamlined claims with on-site support if remote resolution is not possible.

📱 Eligible Products

• Product Categories: Selected ThinkCentre desktop and all-in-one computers including M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, and X1 models.
• Product Condition: New devices covered when purchased or upgraded to this plan.
• Purchase Requirements: Must have existing 3-year on-site warranty to upgrade.
• Excluded Products: Devices outside specified models, commercial rental, and heavily customized units.

❌ What's Not Covered

• Pre-existing damage or defects prior to plan purchase.
• Intentional damage or misuse of device.
• Software issues, viruses, or data loss.
• Accessories not covered under original product purchase.
• Loss or theft (not included).

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technical support.
• Transferable: Warranty coverage transferable to new owners if device is sold.
• Cancel Anytime: Pro-rated refunds available if plan is canceled before expiration.

📦 How to Purchase

• Purchase with your new Lenovo device or upgrade existing warranty via Warranty Lookup.
• Provide system serial number and proof of original warranty coverage.
• Receive confirmation email and complete policy documents.
• Register coverage online to activate benefits.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.