LENOVO 5WS1B38518 Warranty & Support Extension

Reliable protection for your Lenovo device – ensuring long-term peace of mind

The LENOVO 5WS1B38518 Warranty & Support Extension provides 3 years of standard coverage for Lenovo laptops and computers, extending hardware and software support beyond the original manufacturer warranty. This plan offers financial protection and hassle-free repairs to keep your device running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects and failures after the manufacturer warranty ends
• Power Surge Protection: Coverage for damage caused by unexpected electrical surges

📋 Coverage Details

• Duration: 3 years of coverage starting after the initial manufacturer warranty expires
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to maximum payout aligned with product value

🔧 Service & Repairs

• Service Type: Repair and parts replacement
• Repair Method: Depot service with mail-in options
• Replacement Type: Refurbished or comparable models as replacements where required
• Turnaround Time: Repairs typically completed within standard business timelines
• Parts Quality: Uses genuine Lenovo OEM parts

📞 Claims Process

• How to File: Via Lenovo dedicated support hotline or online portal
• Support Hours: Premier support during business hours
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically processed within 48 hours
• No Hassle Promise: Simplified case management through a single technical contact

📱 Eligible Products

• Product Categories: Lenovo laptops and computers
• Product Condition: New devices eligible
• Purchase Requirements: Must purchase warranty extension within Lenovo's eligibility window
• Excluded Products: Non-Lenovo and commercial use devices excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage not affecting functionality
• Commercial or business use
• Software issues, viruses, and data loss
• Accessories not originally purchased
• Loss or theft (not covered under standard warranty)

🎁 Additional Benefits

• Tech Support: Dedicated Premier phone support with direct access to advanced technicians

📦 How to Purchase

• Purchase along with Lenovo device or within Lenovo's eligibility window
• Provide product serial number and receipt
• Receive coverage confirmation and documents
• Register product online as needed

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s extended warranty coverage.