LENOVO – 3 Year Premier Support With Onsite

Comprehensive protection for your Lenovo device with expert onsite service and hassle-free repairs.

The LENOVO – 3 Year Premier Support With Onsite provides advanced hardware and software coverage for eligible Lenovo laptops and computers, offering financial protection and prioritized repair services to keep your device running efficiently.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not specified
• Theft Protection: Not covered
• Normal Wear and Tear: Not specified

📋 Coverage Details

• Duration: 3 years of coverage starting from purchase date
• Coverage Start: After manufacturer warranty expires or from purchase date
• Number of Claims: Unlimited claims
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: On-site labor with next-business-day response
• Replacement Type: OEM parts and certified components used
• Turnaround Time: Next business day for onsite labor and priority part delivery
• Parts Quality: OEM parts

📞 Claims Process

• How to File: Dedicated phone number with no phone tree; direct access to Lenovo technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Receipt and device information
• Claim Approval: Prompt with focus on first-time resolution
• No Hassle Promise: Expert troubleshooting without scripts; measured on first-time fixes

📱 Eligible Products

• Product Categories: Lenovo laptops, desktops, and related computing devices
• Product Condition: New and eligible devices as per Lenovo policy
• Purchase Requirements: Must be purchased as an upgrade; terms may apply
• Excluded Products: Likely excludes third-party devices and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect device function
• Intentional damage or misuse
• Commercial or business use exclusions if applicable
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft (not covered in this plan)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced-level Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Likely transferable, pending Lenovo terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with Lenovo device or within stated upgrade period
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support and enjoy worry-free ownership with expert on-site service and prioritized repairs.