LENOVO – 3-Year Extended Warranty / Standard Protection – Laptops & Computers

Reliable protection and peace of mind for your Lenovo device investment.

The LENOVO – 3-Year Extended Warranty / Standard Protection – Laptops & Computers provides comprehensive hardware and software support for select Lenovo ThinkPad and workstation models. This plan extends coverage beyond the manufacturer warranty, delivering hassle-free repairs with next-business-day on-site service to safeguard your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 3 years of coverage starting from purchase date
• Coverage Start: From purchase date or after manufacturer warranty expires
• Number of Claims: Unlimited claims within the plan term
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement under warranty terms
• Repair Method: On-site service with next-business-day response
• Replacement Type: Replacement parts as needed; OEM components
• Turnaround Time: Next-business-day onsite service
• Parts Quality: Genuine Lenovo OEM parts used

📞 Claims Process

• How to File: Contact dedicated 24/7 Premier Support phone line, no phone tree menu
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Documentation Required: Product details and purchase receipt recommended
• Claim Approval: Prompt approval with escalation management
• No Hassle Promise: Fast first-time resolution with direct access to expert technicians

📱 Eligible Products

• Product Categories: Lenovo ThinkPad P1, P40 Yoga, P50, P50s, P51, P51s, P52, P52s, P70, P71, P72, W541, W550s laptops and workstations
• Product Condition: New Lenovo devices eligible
• Purchase Requirements: Must purchase with or shortly after product acquisition
• Excluded Products: Non-Lenovo or unsupported models, commercial misuse not covered

❌ What's Not Covered

• Pre-existing damage or defects at time of purchase
• Cosmetic damage that does not affect device functionality
• Intentional damage or misuse of device
• Commercial or business use beyond specified coverage
• Software problems, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft of device

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced-level Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Technical account managers provide consistent case management
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your Lenovo device or within the eligible period
• Provide product details and proof of purchase
• Receive confirmation and plan documents
• Register your plan as required for service activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo device investment with expert support and next-business-day onsite repairs to avoid unexpected costs and downtime.