Lenovo 3Y Premier Support Upgrade

Reliable peace of mind with comprehensive protection and expert service for your Lenovo device.

The Lenovo 3Y Premier Support Upgrade provides 3 years of extended coverage after the manufacturer warranty expires, protecting new laptops and computers from mechanical and electrical failures as well as power surges. This plan ensures hassle-free repairs, expert phone support, and on-site service to keep your device functioning smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 3 years of coverage starting after the initial manufacturer warranty
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms

🔧 Service & Repairs

• Service Type: Repair and replacement services
• Repair Method: On-site service at your business location
• Replacement Type: Repair preferred; replacement as needed
• Turnaround Time: Next business day dispatch for calls before 4 pm local time
• Parts Quality: Certified OEM parts

📞 Claims Process

• How to File: Phone support and customer service access
• Support Hours: Lenovo’s normal in-country business hours
• Documentation Required: Purchase receipt and device information
• Claim Approval: Determined after remote diagnosis
• No Hassle Promise: Technician dispatched if the issue cannot be resolved remotely

📱 Eligible Products

• Product Categories: Laptops and computers
• Product Condition: New products covered
• Purchase Requirements: Upgrade must be purchased before manufacturer warranty expiration
• Excluded Products: Products outside metropolitan service areas

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect device function
• Intentional damage or misuse
• Commercial use excluded
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss or theft (unless separately covered)

🎁 Additional Benefits

• Tech Support: Phone support included during business hours
• Transferable: Coverage may be transferable subject to terms

📦 How to Purchase

• Purchase upgrade within manufacturer warranty period
• Provide proof of original product purchase
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s trusted extended warranty and enjoy worry-free ownership.