Lenovo 3 Year Onsite Support (Add-On)

Reliable onsite service for extended protection and peace of mind

The Lenovo 3 Year Onsite Support (Add-On) extends your original warranty with convenient onsite repair service by Lenovo-trained technicians. Designed for Lenovo Think branded laptops and desktop computers, this plan offers financial protection and hassle-free repairs by matching your existing warranty length.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the manufacturer warranty period

📋 Coverage Details

• Duration: 3 years of coverage matching existing warranty
• Coverage Start: Must coincide with base warranty term
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to Lenovo's repair or replacement policies

🔧 Service & Repairs

• Service Type: Repair or exchange of failing machine
• Repair Method: Onsite technician visits your location after remote problem diagnosis
• Replacement Type: Repair or exchange with Lenovo qualified parts
• Turnaround Time: Mutually agreed onsite intervention date and time
• Parts Quality: Lenovo OEM parts and certified components

📞 Claims Process

• How to File: Contact Lenovo support for remote diagnosis and claim initiation
• Support Hours: Standard business hours support
• Documentation Required: Proof of purchase and product details
• Claim Approval: Timely approval after problem determination
• No Hassle Promise: Lenovo handles onsite repair logistics for quick resolution

📱 Eligible Products

• Product Categories: Lenovo Think branded laptops and desktop computers
• Product Condition: New products covered under matching warranty term
• Purchase Requirements: Purchase add-on must match base warranty duration
• Excluded Products: Products with pre-existing damage or outside warranty scope

❌ What's Not Covered

• Pre-existing damage or defects prior to purchase
• Cosmetic damage not impacting device function
• Intentional damage or misuse
• Commercial or business use exclusions apply
• Software issues, viruses, or data loss
• Accessories not originally purchased with the device
• Loss or theft (not included in this plan)

🎁 Additional Benefits

• Tech Support: Access to Lenovo-trained technicians for expert assistance
• No Lemon Guarantee: Not applicable for this plan
• Transferable: Warranty transfer details depend on Lenovo policy
• Multi-Device Discount: Not specified
• Cancel Anytime: Refer to Lenovo's refund policy

📦 How to Purchase

• Purchase alongside your Lenovo product or within warranty extension period
• Provide product and purchase details for registration
• Receive confirmation and coverage documents from Lenovo
• Register product online if required for activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with extended onsite support and enjoy worry-free ownership.