LENOVO – 1-Year Extended Warranty / Standard Protection – Laptops & Computers

Reliable protection and extended peace of mind for your Lenovo devices.

The LENOVO – 1-Year Extended Warranty / Standard Protection – Laptops & Computers provides one year of extended warranty coverage after the manufacturer warranty expires, protecting select Lenovo ThinkPad and workstation models through hassle-free repairs and financial security against unexpected hardware failures.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after the original manufacturer warranty period.
• Power Surge Protection: Damage caused by electrical surges is included.

📋 Coverage Details

• Duration: 1 year of additional coverage following the expiration of the manufacturer warranty.
• Coverage Start: After the initial 12-month manufacturer warranty expires.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to Lenovo’s repair or replacement discretion.

🔧 Service & Repairs

• Service Type: Repair and replacement of faulty parts.
• Repair Method: Depot service where the device is shipped to a designated repair center.
• Replacement Type: Typically refurbished or comparable models when repair is not feasible.
• Turnaround Time: Rapid turnaround to minimize downtime.
• Parts Quality: Original Lenovo qualified parts are used.

📞 Claims Process

• How to File: Contact Lenovo technical support by phone. If unresolved, shipping instructions provided.
• Support Hours: Business hours support by certified technicians.
• Documentation Required: Proof of purchase, device details.
• Claim Approval: Typically within a few business days.
• No Hassle Promise: Lenovo manages all shipping costs and logistics.

📱 Eligible Products

• Product Categories: Select Lenovo ThinkPad P and W series laptops and mobile workstations.
• Product Condition: New devices after manufacturer warranty expires.
• Purchase Requirements: Must purchase within the warranty expiration timeframe.
• Excluded Products: Devices outside listed models or commercial/rental use excluded.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use exclusions
• Software issues, viruses, or data loss
• Accessories not originally included
• Loss unless theft protection included (not covered here)

🎁 Additional Benefits

• Tech Support: Access to Lenovo certified technicians.
• Transferable: Warranty can be transferred with device ownership change.
• Cancel Anytime: Pro-rated refunds available if cancelled early.

📦 How to Purchase

• Purchase along with or within 12 months of device warranty expiry.
• Provide proof of purchase and device serial number.
• Receive confirmation and warranty documents via email.
• Register product coverage online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy extended worry-free ownership with Lenovo’s trusted service.