LENOVO 2-Year Extended Warranty – Onsite Upgrade

Reliable protection that keeps your Lenovo device running smoothly.

The LENOVO 2-Year Extended Warranty – Onsite Upgrade provides enhanced coverage for select Lenovo laptops and tablets, extending the original warranty and offering convenient onsite service to minimize repair costs and downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects occurring after the original warranty ends.

📋 Coverage Details

• Duration: 2 years of coverage starting from the original purchase date.
• Coverage Start: From original purchase date, extending existing warranty.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or exchange of failing device.
• Repair Method: On-site service by Lenovo-trained technicians.
• Replacement Type: Repair or exchange with Lenovo Qualified parts.
• Turnaround Time: Date and time for onsite service mutually agreed.
• Parts Quality: OEM certified components ensuring quality repairs.

📞 Claims Process

• How to File: Remote problem determination followed by onsite technician visit if necessary.
• Support Hours: Standard Lenovo customer support hours.
• Documentation Required: Purchase details and product information as requested.
• Claim Approval: Prompt determination quickly identifies fault.
• No Hassle Promise: Convenient onsite repairs minimize downtime.

📱 Eligible Products

• Product Categories: Lenovo Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st & 2nd Gen).
• Product Condition: New devices with initial 1-year depot or carry-in warranty.
• Purchase Requirements: Must be purchased to match or extend original warranty length.
• Excluded Products: Products without matching original warranty or outside specified models.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty purchase.
• Cosmetic damage not affecting function.
• Intentional or accidental damage not included in this plan.
• Commercial or business use not covered.
• Software issues, viruses, and data loss.
• Loss or theft of device.
• Accessories not included in original product purchase.

🎁 Additional Benefits

• Tech Support: Access to Lenovo-trained technicians for quick support.

📦 How to Purchase

• Purchase concurrent with or shortly after device acquisition.
• Provide valid product details and purchase receipt.
• Receive confirmation and warranty documents electronically.
• Register product online if required for coverage activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with dependable onsite support and enjoy worry-free ownership.