DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG
Extended coverage for lasting peace of mind and reliable support.
The DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG provides an additional two years of expert support and on-site repair services for eligible Dell office equipment. This upgrade enhances your product’s protection by extending the warranty duration while ensuring hassle-free repairs and financial security.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 5 years total coverage, upgrading from original 3 years
- Coverage Start: From the original purchase date, extending existing warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to service terms
🔧 Service & Repairs
- Service Type: Expert repair and replacement services
- Repair Method: On-site technician visits during business days
- Replacement Type: New or certified refurbished parts
- Turnaround Time: Next business day service
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Online claim portal or phone support
- Support Hours: Business hours support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically within 24-48 hours
- No Hassle Promise: Streamlined claims with expert assistance
📱 Eligible Products
- Product Categories: Office equipment including servers and related devices
- Product Condition: New and manufacturer warranty eligible
- Purchase Requirements: Upgrade must be purchased within warranty term
- Excluded Products: Commercial use devices outside specified categories
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial use exclusions beyond warranty scope
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss or theft claims not covered
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- No Lemon Guarantee: Replacement after multiple failed repairs
- Transferable: Warranty can be transferred to new owner
- Multi-Device Discount: Available on multiple coverage plans
- Cancel Anytime: Pro-rated refunds available
📦 How to Purchase
- Purchase upgrade with product or within manufacturer warranty period
- Provide product and purchase details at checkout
- Receive confirmation and warranty documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with extended expert support.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equi...
