DELL 5-Year Extended Warranty – ProSupport Infrastructure Suite
Extend your coverage for continued peace of mind and expert support.
The DELL 5-Year Extended Warranty – ProSupport Infrastructure Suite enhances your initial 3-year Next Business Day warranty by extending expert hardware support to a total of five years. Designed specifically for enterprise infrastructure systems, this plan offers financial protection and hassle-free repairs to keep your critical technology reliable and supported throughout its lifecycle.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not specified
- Theft Protection: Not covered
- Normal Wear and Tear: Not specified
📋 Coverage Details
- Duration: 5 years total coverage, extending the initial 3-year warranty
- Coverage Start: Begins after the initial 3-year Next Business Day warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair or replacement under ProSupport terms
- Repair Method: On-site support, typically next business day
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: Next business day response
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Via Dell support online portal or contact center
- Support Hours: Business hours, next business day response
- Documentation Required: Proof of coverage and product details
- Claim Approval: Typically quick approval based on warranty terms
- No Hassle Promise: Focus on customer ease and expert assistance
📱 Eligible Products
- Product Categories: Enterprise infrastructure systems as per ISG category
- Product Condition: New products under initial warranty only
- Purchase Requirements: Upgrade must be purchased before original warranty expires
- Excluded Products: Personal consumer devices, non-ISG products
❌ What's Not Covered
- Accidental damage such as drops or spills
- Theft or loss
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Commercial misuse beyond standard enterprise use
- Software issues, viruses, or data loss
- Accessories not included in original product purchase
🎁 Additional Benefits
- Tech Support: Expert technical assistance included
- No Lemon Guarantee: Not specified
- Transferable: Depends on original warranty terms
- Multi-Device Discount: Not applicable
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase upgrade before original 3-year warranty expires
- Provide original product and warranty details
- Receive confirmation and extended coverage certificates
- Register coverage online if required by Dell
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with extended expert support from DELL.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
👉 If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
👉Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
👉Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
👉Orders are only processed Monday-Friday (and not on public holidays).
👉You can expect your order to arrive within 3-5 days.
👉We do not ship to PO box addresses.
👉Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equi...
