DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG

Reliable support and protection for your office equipment investment

The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG extends your warranty by providing professional support and repair services for eligible new office equipment. It offers financial protection and hassle-free repairs to keep your systems operational.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty
• Power Surge Protection: Protection from damage caused by electrical surges

📋 Coverage Details

• Duration: 3 years of coverage starting from purchase date
• Coverage Start: From purchase date or after manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms of the ProSupport agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: On-site service included
• Replacement Type: Refurbished or comparable model replacements
• Turnaround Time: Fast repairs with priority handling
• Parts Quality: Uses OEM parts and certified components

📞 Claims Process

• How to File: Online claims portal and phone support
• Support Hours: 24/7 access to technical support
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typically approved within 48 hours
• No Hassle Promise: Easy claims with customer satisfaction guarantee

📱 Eligible Products

• Product Categories: Office Equipment such as servers and workstations
• Product Condition: New equipment eligible
• Purchase Requirements: Must be purchased along with or within 30 days of product purchase
• Excluded Products: Consumer electronics and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use outside defined scope
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft not covered under Standard Protection

🎁 Additional Benefits

• Tech Support: Dedicated 24/7 ProSupport technical assistance
• No Lemon Guarantee: Replacement after multiple failed repairs
• Transferable: Coverage transferable to next owner
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase with your product or within 30 days
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable ProSupport coverage and enjoy worry-free ownership.