DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG

Peace of mind with expert support and comprehensive protection for your office equipment.

The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG extends your warranty coverage with enhanced technical assistance and fast, hassle-free repairs. This plan provides financial protection for new office equipment, ensuring continued productivity and expert care throughout the coverage period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 3 years of coverage starting from upgrade purchase date.
• Coverage Start: After original manufacturer warranty expires or upon upgrade activation.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to plan terms and maximum payout limits.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components.
• Repair Method: On-site service for quick resolution.
• Replacement Type: Refurbished or comparable model as needed.
• Turnaround Time: Next business day service.
• Parts Quality: Uses OEM or certified components.

📞 Claims Process

• How to File: Online portal or phone assistance available.
• Support Hours: 24/7 technical support.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Typically within 24-48 hours.
• No Hassle Promise: Easy claims process with customer satisfaction focus.

📱 Eligible Products

• Product Categories: Office Equipment including servers and related IT hardware.
• Product Condition: New products with manufacturer warranty active eligible for upgrade.
• Purchase Requirements: Must purchase upgrade within manufacturer warranty period.
• Excluded Products: Commercial heavy-use equipment and pre-existing damage excluded.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect function
• Intentional damage or misuse
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support included.
• Transferable: Plan can be transferred to a new owner.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase upgrade within manufacturer warranty period.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and maintain worry-free operation with expert coverage from DELL ProSupport.