DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
Reliable protection to keep your devices running smoothly
The DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite extends your existing warranty to a total of three years, providing next business day onsite service for eligible client products. Ideal for organizations relying on their PCs daily, it offers financial protection and hassle-free onsite repairs to minimize downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Failures and defects covered after the manufacturer warranty expires
📋 Coverage Details
- Duration: 3 years of coverage starting after the initial 1-year basic onsite warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms and conditions of the plan
🔧 Service & Repairs
- Service Type: Professional onsite repair service
- Repair Method: Onsite technician dispatch
- Replacement Type: Parts or system repair as required
- Turnaround Time: Typically next business day service after remote diagnosis
- Parts Quality: Certified replacement parts used for repairs
📞 Claims Process
- How to File: Contact Dell sales or support to initiate service
- Support Hours: Business days as per service agreement
- Documentation Required: Purchase proof and product details
- Claim Approval: Typically after remote diagnosis confirmation
- No Hassle Promise: Streamlined onsite repair experience
📱 Eligible Products
- Product Categories: Laptops & Computers eligible for Dell Basic Hardware Service and ProSupport offers
- Product Condition: New Dell client products
- Purchase Requirements: Upgrade from existing 1-year basic onsite warranty
- Excluded Products: Non-eligible systems as per Dell's terms
❌ What's Not Covered
- Accidental damage, theft, or loss
- Software issues, viruses, or data recovery
- Pre-existing damage or cosmetic issues
- Commercial misuse or unauthorized repairs
🎁 Additional Benefits
- Tech Support: Access to Dell technical support resources
- Transferable: Coverage may transfer to a new owner with conditions
📦 How to Purchase
- Purchase upgrade through Dell sales channels
- Provide existing warranty and product details
- Receive confirmation and documentation of extended coverage
- Register product coverage online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and avoid unexpected repair costs with extended onsite service from Dell.
DELL – 3-Year Extended Warranty / Basic Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Basic Protection – Laptops & ...
