APC InfraStruXure Change, 3 Year Software Maintenance Contract
Reliable software maintenance and support for uninterrupted operations.
The APC InfraStruXure Change, 3 Year Software Maintenance Contract provides comprehensive software support and updates for licensed data center management software. Designed for valid license holders managing office equipment infrastructure, it offers financial protection and hassle-free expert support to keep your operations running smoothly.
✅ What's Covered
- Software Updates & Support: Ongoing software releases and 24/7 technical phone support
📋 Coverage Details
- Duration: 3 years of coverage from contract start date
- Coverage Start: From contract start date
- Number of Claims: Unlimited technical support incidents
- Claim Limit: Not applicable (software maintenance)
🔧 Service & Repairs
- Service Type: Software updates and remote technical support
- Repair Method: Not applicable
- Replacement Type: Not applicable
- Turnaround Time: Immediate support availability
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone technical support hotline
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Covered license keys and contract information
- Claim Approval: Immediate technical assistance
- No Hassle Promise: Easy access to software updates and expert help
📱 Eligible Products
- Product Categories: Office Equipment software licenses managing up to 500 racks
- Product Condition: Valid license holders
- Purchase Requirements: Active contract required
- Excluded Products: Hardware devices and physical equipment
❌ What's Not Covered
- Hardware failures or physical damage
- Pre-existing software defects not covered under license agreement
- Misuse or unauthorized modifications
- Data loss or software customization
🎁 Additional Benefits
- Tech Support: 24/7 telephone support for all covered licenses
- No Lemon Guarantee: Not applicable
- Transferable: Contract applies to license keys held
- Multi-Device Discount: Not applicable
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase the contract in conjunction with software license
- Provide license key and contract information
- Receive confirmation and support details
- Register licenses for eligibility – if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Ensure uptime and protect your software investment with reliable support and updates from APC.
APC – 3-Year Extended Warranty – Standard Protection – Office Equipment
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty – Standard Protection – Office Equip...
