APC WCHM3YR10 Warranty/Support Extension 3 Year(s)

Comprehensive protection for your critical software investments, providing peace of mind and reliable support.

The APC WCHM3YR10 Warranty/Support Extension 3 Year(s) offers a 3-year extended warranty designed specifically for software related to data center operations and infrastructure change management. It delivers financial protection and hassle-free technical assistance, ensuring ongoing coverage beyond the manufacturer’s warranty for eligible licensed software products.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for software defects and failures occurring after the original manufacturer warranty expires.
• Power Surge Protection: Protection against damage caused by electrical surges.

📋 Coverage Details

• Duration: 3 years of coverage starting after the manufacturer warranty expires.
• Coverage Start: Begins from the end of the original product warranty period.
• Number of Claims: Unlimited claims within the warranty term.
• Claim Limit: Subject to the maximum payout specified in the contract.

🔧 Service & Repairs

• Service Type: Technical support and software maintenance with repairs or replacements as needed.
• Repair Method: Remote troubleshooting and software support, with on-site services where applicable.
• Replacement Type: Refurbished or comparable software updates and licenses.
• Turnaround Time: Prompt response with 24/7 telephone technical support.
• Parts Quality: Genuine software updates and licensed support from APC.

📞 Claims Process

• How to File: Claims can be initiated via phone or online through APC support channels.
• Support Hours: 24/7 telephone technical support available.
• Documentation Required: Purchase receipt and product details required.
• Claim Approval: Typically approved promptly following claim submission.
• No Hassle Promise: Streamlined process ensuring user peace of mind.

📱 Eligible Products

• Product Categories: Software related to data center operations and infrastructure change management.
• Product Condition: New and legitimate licensed software products.
• Purchase Requirements: Must purchase warranty extension within a valid time frame from original product purchase.
• Excluded Products: Non-licensed, pirated software, or unrelated hardware items.

❌ What's Not Covered

• Pre-existing software defects or issues existing prior to coverage start.
• Cosmetic or non-functional issues unrelated to software operation.
• Intentional misuse or unauthorized modifications.
• Commercial use outside of agreed license scope.
• Viruses, malware, data loss or corruption.
• Third-party accessories not included in original purchase.
• Loss or theft not covered by this standard protection plan.

🎁 Additional Benefits

• Tech Support: 24/7 expert telephone assistance from APC technical support.
• No Lemon Guarantee: Not applicable for software products.
• Transferable: Warranty can be transferred to a new owner with registration.
• Multi-Device Discount: Not applicable.
• Cancel Anytime: Pro-rated refund available if canceled before term end.

📦 How to Purchase

• Purchase alongside your software product or within APC’s specified time window.
• Provide software license details and proof of purchase.
• Receive confirmation and electronic warranty certificate via email.
• Register your warranty online for streamlined claims.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with APC’s reliable 3-year extended warranty for software, ensuring worry-free ownership and uninterrupted support.