APC InfraStruXure Capacity 3 year(s)
Reliable protection and continuous support for your APC software investment.
The APC InfraStruXure Capacity 3 year(s) warranty provides comprehensive 3-year coverage for eligible software licenses related to infrastructure management. It offers financial protection through 24x7 telephone technical support and software updates, helping to keep your data center management software secure and up to date.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered during support contract term
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 3 years of coverage from purchase date
- Coverage Start: From purchase date for software licenses under maintenance
- Number of Claims: Unlimited claims during contract term
- Claim Limit: Subject to license terms and conditions
🔧 Service & Repairs
- Service Type: Telephone technical support and software updates
- Repair Method: Remote support, software patches, and updates
- Replacement Type: Not applicable
- Turnaround Time: Immediate assistance during support hours
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Contact APC 24x7 support hotline
- Support Hours: 24/7 telephone support
- Documentation Required: License details and contract information
- Claim Approval: Immediate during support call
- No Hassle Promise: Easy access to technical expertise
📱 Eligible Products
- Product Categories: Software licenses related to infrastructure management
- Product Condition: Valid licensed software under active contract
- Purchase Requirements: Must purchase warranty concurrent with license or renewal
- Excluded Products: Hardware devices, expired licenses
❌ What's Not Covered
- Hardware failures or physical damage
- Accidental damage or theft
- Pre-existing software issues not covered by license
- Commercial use outside licensing terms
- Software viruses or data loss
🎁 Additional Benefits
- Tech Support: 24/7 expert telephone support included
- No Lemon Guarantee: Not applicable
- Transferable: No
- Multi-Device Discount: Not offered
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase with software license or within renewal period
- Provide license and account details
- Receive confirmation and support contract documents
- Register your account online to activate support
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your software investment and enjoy worry-free operation with APC’s expert support and updates.
APC – 3-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty – Standard Protection – General Elec...
