APC InfraStruXure Change, 1 Year Software Maintenance Contract, 10 Racks
Reliable protection and ongoing support to keep your software running smoothly.
The APC InfraStruXure Change 1 Year Software Maintenance Contract provides comprehensive software maintenance and support for APC InfraStruXure software managing 10 data center racks. This plan ensures your infrastructure software stays up to date with 24/7 technical support and seamless software updates, helping protect your investment from disruptions and costly downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Not applicable – software maintenance plan only
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 1 year of software maintenance coverage
- Coverage Start: From contract start date
- Number of Claims: Unlimited technical support incidents included
- Claim Limit: Not applicable
🔧 Service & Repairs
- Service Type: Software updates and telephone technical support
- Repair Method: Remote support
- Replacement Type: Not applicable
- Turnaround Time: 24/7 access to support and updates
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Contact APC support by phone
- Support Hours: 24/7 technical support
- Documentation Required: Contract details and license keys
- Claim Approval: Immediate access upon contract activation
- No Hassle Promise: Easy access to software updates and support
📱 Eligible Products
- Product Categories: APC InfraStruXure software for data center racks
- Product Condition: Eligible software licenses under contract
- Purchase Requirements: Contract purchased for listed racks
- Excluded Products: Hardware warranty not included
❌ What's Not Covered
- Hardware failures or physical damage
- Software issues outside contract scope
- Unauthorized software modifications
- Data loss or backup services
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Contract benefits non-transferable
- Multi-Device Discount: Not applicable
- Cancel Anytime: Contract terms apply
📦 How to Purchase
- Purchase along with APC InfraStruXure software licenses
- Provide license and rack details
- Receive contract and coverage documentation
- Register contract as per APC instructions
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your software investment with APC's reliable maintenance contract for worry-free operation.
APC – 1-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty – Standard Protection – General Elec...
