APC 1 Year NBD 1P Advantage Plan for Smart-UPS 20K
Reliable protection and fast service for your UPS investment
The APC 1 Year NBD 1P Advantage Plan for Smart-UPS 20K provides next-business-day on-site repair coverage for single phase UPS and PDUs. It ensures financial protection against mechanical and electrical failures beyond the manufacturer warranty, delivering peace of mind and hassle-free service.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
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Power Surge Protection: Damage from electrical surges included
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Accidental Damage: Not included
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Screen Damage: Not applicable
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Battery Degradation: Not covered
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Theft Protection: Not included
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Normal Wear and Tear: Not covered
📋 Coverage Details
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Duration: 1 year of coverage starting from plan activation
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Coverage Start: From date of plan activation
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Number of Claims: Unlimited claims within coverage period
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Claim Limit: Subject to plan terms
🔧 Service & Repairs
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Service Type: Repair service including parts and labor
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Repair Method: On-site next-business-day service
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Replacement Type: Refurbished or comparable model if repair not feasible
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Turnaround Time: Next-business-day response
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Parts Quality: OEM or certified components
📞 Claims Process
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How to File: Contact qualified service personnel dispatched by APC
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Support Hours: Standard business hours for dispatch
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Documentation Required: Proof of purchase and product details
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Claim Approval: Prompt approval to ensure timely service
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No Hassle Promise: Focused on efficient, on-site remediation
📱 Eligible Products
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Product Categories: Single phase UPS and PDUs including Smart-UPS 20KVA
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Product Condition: New products only
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Purchase Requirements: Must be purchased with or before plan activation
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Excluded Products: Commercial misuse, products with existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use beyond normal operation
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft
🎁 Additional Benefits
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Tech Support: Access to qualified service personnel during coverage
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No Lemon Guarantee: Not specified
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Transferable: Not specified
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Multi-Device Discount: Not specified
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Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with Smart-UPS 20K or within eligible timeframe
- Provide product details and receipt
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with APC coverage.