APC 1-Year Extended Warranty – Standard Protection for Galaxy 3500 and SUVT 30 kVA UPS

Reliable UPS protection and peace of mind with professional preventive maintenance.

The APC 1-Year Extended Warranty – Standard Protection provides a preventive maintenance visit including labor and travel for Galaxy 3500 or SUVT 30 kVA UPS units. This coverage helps extend the lifespan and maintain optimal UPS performance by addressing mechanical and electrical issues proactively, offering hassle-free service for your critical equipment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects checked and maintained after manufacturer warranty.
• Power Surge Protection: System environment inspected to help prevent surge damage.
• Accidental Damage: Not covered.
• Screen Damage: Not applicable.
• Battery Degradation: Battery condition assessed during maintenance visit.
• Theft Protection: Not included.
• Normal Wear and Tear: Cleaning and inspection manage wear from dust and grime.

📋 Coverage Details

• Duration: 1 year coverage per maintenance visit contract.
• Coverage Start: From contract start date.
• Number of Claims: One preventive maintenance visit per contract period.
• Claim Limit: Not applicable; service contract based.

🔧 Service & Repairs

• Service Type: Preventive maintenance visit including system inspection, cleaning, and functional verification.
• Repair Method: On-site service by certified field engineers.
• Replacement Type: Not included in this contract.
• Turnaround Time: Scheduled visit within contracted 5x8 service window.
• Parts Quality: Certified and OEM parts used if repairs are needed.

📞 Claims Process

• How to File: Contact APC project manager or service coordinator.
• Support Hours: Standard business hours (5x8 coverage).
• Documentation Required: Service contract details and system information.
• Claim Approval: Pre-approved as part of maintenance contract.
• No Hassle Promise: Professional field engineers ensure efficient service.

📱 Eligible Products

• Product Categories: Galaxy 3500 or SUVT 30 kVA UPS systems (General Electronics).
• Product Condition: New and operational UPS units.
• Purchase Requirements: Contract must be active prior to service visit.
• Excluded Products: Non-UPS equipment or expired contracts.

❌ What's Not Covered

• Pre-existing damage or defects not related to routine maintenance.
• Accidental damage, theft, or misuse.
• Software issues or data loss.
• Consumables or accessories not included in product scope.

🎁 Additional Benefits

• Tech Support: Access to APC project managers with progress reports.
• No Lemon Guarantee: Not applicable.
• Transferable: Contract terms may be transferable subject to approval.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Subject to contract terms.

📦 How to Purchase

• Purchase with UPS system or contract extension.
• Provide product and contract details.
• Receive confirmation and scheduling of service visit.
• Register with APC for ongoing service updates.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with scheduled preventive maintenance and enjoy worry-free UPS operation.