APC 1 Year NBD 1P Advantage Plan for Symmetra

Reliable protection for your Symmetra UPS investment with fast, hassle-free repairs

The APC 1 Year NBD 1P Advantage Plan for Symmetra provides next-business-day onsite remedial repairs for single phase UPS and PDUs. This plan covers mechanical and electrical failures as well as power surge damage for eligible Symmetra models, delivering financial protection and minimizing downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not applicable
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not explicitly covered

📋 Coverage Details

• Duration: 1 year of coverage starting from plan activation date
• Coverage Start: From purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No explicit maximum payout listed

🔧 Service & Repairs

• Service Type: Repair services on-site
• Repair Method: Next-business-day on-site service
• Replacement Type: Repairs prioritized, replacement as needed
• Turnaround Time: Next-business-day response
• Parts Quality: OEM certified parts

📞 Claims Process

• How to File: Contact Schneider Electric Services sales representative or service personnel
• Support Hours: Standard business hours, with next-business-day commitment
• Documentation Required: Proof of purchase and service agreement
• Claim Approval: Typically confirmed within 24 to 48 hours
• No Hassle Promise: Fast dispatch of qualified technicians for repairs

📱 Eligible Products

• Product Categories: Single phase UPS and PDUs (Symmetra 13 – 16KVA models) under Office Equipment category
• Product Condition: New and in-use supported
• Purchase Requirements: Must purchase as upgrade for existing UPS/PDUs
• Excluded Products: Non-Symmetra devices and unsupported models

❌ What's Not Covered

• Pre-existing damage or defects prior to agreement
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial use outside approved terms
• Software issues or data loss
• Accessories not covered
• Loss or theft (not included in this plan)

🎁 Additional Benefits

• Tech Support: Access to qualified service personnel during business hours
• No Lemon Guarantee: Not specified
• Transferable: Not indicated
• Multi-Device Discount: Not applicable
• Cancel Anytime: Terms not disclosed

📦 How to Purchase

• Purchase as an upgrade or with new UPS product
• Provide product details and proof of purchase
• Receive confirmation and agreement documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with APC’s Advantage Plan and enjoy worry-free operation of your Symmetra UPS system.