LENOVO 5-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable onsite service for extended peace of mind and protection.

The LENOVO 5-Year Extended Warranty / Basic Protection extends mechanical failure coverage for Lenovo laptops and computers beyond the manufacturer warranty. Eligible products must be under original warranty, providing hassle-free onsite repairs by Lenovo-trained technicians.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 5 years of coverage, starting after the manufacturer warranty expires
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or exchange of failing machine
• Repair Method: Onsite service at the customer’s location
• Replacement Type: Repair or exchange with Lenovo-qualified parts or certified components
• Turnaround Time: Mutually agreed date and time for onsite repair
• Parts Quality: OEM Lenovo parts and certified components used

📞 Claims Process

• How to File: Remote problem determination with Lenovo support; onsite technician dispatched if needed
• Support Hours: Assumed business hours support
• Documentation Required: Not specified
• Claim Approval: Determination during remote troubleshooting
• No Hassle Promise: Lenovo-trained technicians ensure professional service

📱 Eligible Products

• Product Categories: Lenovo laptops and computers eligible for onsite warranty upgrade
• Product Condition: Must be under original warranty and eligible for extension
• Purchase Requirements: Add-on matching warranty length, purchased concurrently
• Excluded Products: Products not under warranty or with shorter warranty terms than add-on service

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use not specified
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss (theft coverage not included)

🎁 Additional Benefits

• Tech Support: Support from Lenovo-trained technicians ensuring quality service
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your Lenovo product or as an add-on matching your warranty length
• Provide product details and receipt when ordering
• Receive confirmation and warranty documents
• Register product if required by Lenovo procedures

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite warranty coverage.