LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive coverage for your Lenovo devices and peace of mind.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers provides extended coverage beyond the initial 3-year on-site warranty for select Lenovo ThinkCentre systems. It delivers financial protection, hassle-free repairs, and expert support to keep your laptop or computer running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Covered for component failures and defects after the manufacturer warranty.
• Power Surge Protection: Protection against damage caused by electrical surges.
• Accidental Damage: Includes drops, spills, and cracks.
• Screen Damage: Coverage for cracked or damaged displays.
• Battery Degradation: Includes sealed battery coverage with certified technician replacements.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Coverage Start: Begins once the manufacturer warranty expires.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No stated maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair and replacement services.
• Repair Method: On-site labor by Lenovo-certified technicians.
• Replacement Type: New or equivalent refurbished parts as needed.
• Turnaround Time: Next-business-day response for parts and on-site repairs.
• Parts Quality: OEM Lenovo parts and certified components.

📞 Claims Process

• How to File: Via Lenovo support channels including phone and online portal.
• Support Hours: 24/7 access to Lenovo support engineers.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Typically fast approval with direct Lenovo assistance.
• No Hassle Promise: Streamlined claims process with dedicated Service Engagement Manager support.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 laptops and computers.
• Product Condition: New and Lenovo-certified refurbished eligible.
• Purchase Requirements: Must be applied to systems with an existing 3-year on-site warranty.
• Excluded Products: Consumer products outside specified series, commercial or heavy-use devices not covered under base warranty.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage starts.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use beyond specified terms.
• Software issues, viruses, and data loss.
• Accessories not included with original purchase.
• Loss or theft (no theft protection included).

🎁 Additional Benefits

• Tech Support: 24/7 priority access to Lenovo support engineers.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage may be transferable with device ownership, subject to terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with your Lenovo device or within the allowed timeframe after initial warranty.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents via Lenovo or reseller.
• Register your device on Lenovo’s portal if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.