LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Office Equipment

Reliable protection with peace of mind for your Lenovo office equipment.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Office Equipment provides comprehensive coverage for ThinkCentre and related office equipment models, offering financial protection and hassle-free repairs against accidental damage, hardware failures, and priority service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Protection against electrical surges is included
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Protection for cracked or damaged displays
• Battery Degradation: Sealed battery replacement covered for up to 4 years

📋 Coverage Details

• Duration: 4 years of coverage starting after expiration of the original 3-year on-site warranty
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to Lenovo's service terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement with no out-of-pocket expenses
• Repair Method: Priority on-site service next business day
• Replacement Type: New or Lenovo-certified refurbished components
• Turnaround Time: Fast response with 24/7 support and priority parts
• Parts Quality: OEM parts used for all repairs

📞 Claims Process

• How to File: Submit claims via Lenovo support phone, chat, or email
• Support Hours: 24/7 availability for hardware and software assistance
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically approved within 1 business day
• No Hassle Promise: Easy claim process with direct specialist support

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900 series, M910, M920z AIO, M93, X1 office equipment
• Product Condition: New devices with existing 3-year onsite warranty
• Purchase Requirements: Warranty upgrade applicable within warranty period or at purchase
• Excluded Products: Commercial heavy use and products with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damage not affecting device functionality
• Intentional damage or misuse
• Commercial use beyond standard office environments
• Software issues, viruses, or data loss
• Accessories not originally purchased with device
• Loss unless theft coverage is separately purchased

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced technicians
• No Lemon Guarantee: Replacement after multiple repairs per Lenovo policy
• Transferable: Coverage can be transferred to new owners
• Multi-Device Discount: Savings available for multiple device coverage
• Cancel Anytime: Pro-rated refunds for unused coverage

📦 How to Purchase

• Purchase upgrade with your new device or within current warranty period
• Provide product details and proof of original purchase
• Receive confirmation and coverage documentation via email
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with comprehensive coverage and expert service.