LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
Peace of mind with comprehensive protection and expert support.
The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers provides 4 years of extended on-site coverage following the original 3-year manufacturer warranty for select Lenovo ThinkCentre and ThinkStation devices. It offers financial protection and hassle-free repairs to keep your business running smoothly.
✅ What's Covered
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Mechanical/Electrical Failure: Coverage for hardware defects and failures after the manufacturer warranty.
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Power Surge Protection: Included to protect against damage from electrical surges.
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Accidental Damage: Protection against drops, spills, and cracks.
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Screen Damage: Coverage for cracked or damaged displays.
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Battery Degradation: Includes sealed battery replacement for up to 4 years.
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Theft Protection: Not included.
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Normal Wear and Tear: Not explicitly covered.
📋 Coverage Details
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Duration: 4 years total coverage, starting after the original 3-year manufacturer warranty expires.
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Coverage Start: After the initial 3-year manufacturer on-site warranty ends.
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Number of Claims: Unlimited claims during coverage period.
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Claim Limit: Not specifically limited; subject to policy terms.
🔧 Service & Repairs
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Service Type: Repair or replacement by Lenovo-certified technicians.
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Repair Method: On-site repairs available next business day where applicable.
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Replacement Type: New or equivalent refurbished parts or units.
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Turnaround Time: Next business day on-site support when needed.
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Parts Quality: Genuine Lenovo OEM parts used for repairs.
📞 Claims Process
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How to File: Via Lenovo support through phone, chat, or email.
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Support Hours: 24/7 availability.
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Documentation Required: Proof of purchase, device details, and incident information.
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Claim Approval: Rapid and expert technician solutions.
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No Hassle Promise: Easy access to direct expert assistance.
📱 Eligible Products
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Product Categories: Select Lenovo ThinkCentre M90, M900, M90a Gen 2 & 3, M910, M920z AIO, M93, X1 desktops.
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Product Condition: New devices covered under existing original 3-year warranty being extended.
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Purchase Requirements: Upgrade applies to systems already covered by 3-year on-site warranty.
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Excluded Products: Products outside specified models or commercial use exclusions.
❌ What's Not Covered
- Pre-existing damage or defects before warranty extension.
- Intentional damage or misuse.
- Commercial usage beyond regular business desktop use if excluded.
- Software issues, viruses, or data loss.
- Accessories not part of the original purchase.
- Theft or loss are not included.
🎁 Additional Benefits
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Tech Support: 24/7 access to advanced Lenovo technicians.
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No Lemon Guarantee: Not explicitly stated.
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Transferable: Not specified.
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Multi-Device Discount: Not specified.
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Cancel Anytime: Not specified.
📦 How to Purchase
- Can be added during new device purchase or via warranty lookup for existing devices.
- Provide product details and proof of original warranty.
- Receive confirmation and coverage documentation.
- Register product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership.