LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers

Comprehensive protection and peace of mind for your Lenovo device.

The LENOVO – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers provides enhanced coverage for eligible Lenovo ThinkCentre and ThinkPad systems, offering financial protection and hassle-free repairs to keep your investment productive and secure throughout the coverage period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period.
• Accidental Damage: Protection against drops, spills, cracks, and other unexpected accidents.
• Battery Degradation: Coverage for sealed battery replacement to minimize downtime.
• Normal Wear and Tear: Coverage of parts such as buttons, hinges, and ports as included.

📋 Coverage Details

• Duration: 4 years of coverage starting immediately after the existing 3-year manufacturer on-site warranty expires.
• Coverage Start: After manufacturer warranty expires.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement by Lenovo-certified technicians.
• Repair Method: On-site service next business day if issue cannot be resolved remotely.
• Replacement Type: New or certified refurbished components or devices.
• Turnaround Time: Next business day on-site support for unresolved issues.
• Parts Quality: Genuine Lenovo OEM parts and certified components.

📞 Claims Process

• How to File: Through phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 all-year-round support.
• Documentation Required: Proof of purchase and device details may be required.
• Claim Approval: Typically fast unscripted solutions with remote troubleshooting first.
• No Hassle Promise: Easy claim process with next business day service if remote fix isn’t possible.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-one computers.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Must upgrade within warranty lookup period or at purchase.
• Excluded Products: Devices without 3-year on-site warranty or outside specified models.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Intentional damage or misuse.
• Commercial use outside covered device categories.
• Software issues, viruses, or data loss.
• Accessories not listed on original purchase.
• Loss unless theft coverage is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Warranty upgrade can be transferred to new owner if device is sold.
• Accidental Damage Protection: Included to reduce device repair costs significantly.
• Battery Coverage: Battery replacement covered for up to 4 years ensuring resilience.

📦 How to Purchase

• Purchase with your new Lenovo device or within warranty upgrade lookup time frame.
• Provide product details and proof of original purchase.
• Receive confirmation and comprehensive coverage documentation.
• Register product online if required for validation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with comprehensive coverage against accidents and hardware failures.