LENOVO 3 Year Onsite Support (Add-On)

Trusted onsite warranty coverage offering peace of mind and investment protection.

The LENOVO 3 Year Onsite Support (Add-On) provides extended onsite mechanical and electrical repair service for eligible Lenovo laptops and computers. This plan ensures hassle-free, fast repairs by certified technicians, helping you avoid unexpected costs and downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware failures and defects after the manufacturer warranty expires

📋 Coverage Details

• Duration: 3 years of coverage matching your warranty length
• Coverage Start: Must match or extend the original warranty period
• Number of Claims: Unlimited claims within the coverage term
• Claim Limit: Subject to Lenovo's service policies

🔧 Service & Repairs

• Service Type: Repair or exchange of failing machines
• Repair Method: Onsite service at customer's location by Lenovo technicians
• Replacement Type: Repair or exchange with Lenovo qualified parts
• Turnaround Time: Date and time mutually agreed upon with customer
• Parts Quality: Lenovo OEM and certified replacement parts

📞 Claims Process

• How to File: Through Lenovo's support channels as coordinated by repair service representatives
• Support Hours: Standard Lenovo support hours
• Documentation Required: Proof of warranty and product details as needed
• Claim Approval: Determined after initial remote problem diagnosis
• No Hassle Promise: Process designed for convenience and prompt service

📱 Eligible Products

• Product Categories: Lenovo Think branded products (laptops and computers)
• Product Condition: New
• Purchase Requirements: Must match or extend existing warranty length; purchased with or shortly after device
• Excluded Products: Non-Think branded, commercial use, or with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use if excluded
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless separately covered)

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians providing expert onsite repairs

📦 How to Purchase

• Purchase with your Lenovo product or within a recommended period after
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite support.