DELL Upgrade from 3Y ProSupport to 5Y ProSupport
Extended support for uninterrupted productivity and peace of mind
The DELL Upgrade from 3Y ProSupport to 5Y ProSupport extends your existing warranty by two additional years, providing comprehensive technical support and onsite service for eligible Dell laptops and computers. This upgrade ensures fast, hassle-free repairs and financial protection beyond the original warranty term.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage caused by electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not specified
📋 Coverage Details
- Duration: 5 years total coverage – upgrade extends existing 3-year warranty by 2 years
- Coverage Start: After expiration of original 3-year ProSupport warranty
- Number of Claims: Unlimited claims
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Onsite service after remote diagnosis, repair or replacement
- Repair Method: Onsite and remote assistance
- Replacement Type: New or refurbished parts as necessary
- Turnaround Time: Priority 24x7 support ensures minimal downtime
- Parts Quality: Original Dell certified components
📞 Claims Process
- How to File: Online support portal and phone access to Dell engineers
- Support Hours: 24/7 priority access
- Documentation Required: Purchase receipt and product details
- Claim Approval: Typically expedited due to priority service
- No Hassle Promise: Streamlined claim process for quick resolution
📱 Eligible Products
- Product Categories: Laptops & Computers from Dell eligible
- Product Condition: New products covered
- Purchase Requirements: Upgrade must be purchased during original coverage or before expiry
- Excluded Products: Commercial use exclusions not specified
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Accidental damage or spills
- Normal wear and tear unless specified
- Software issues, viruses, or data loss
- Theft or loss
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your Dell product or within the existing warranty period
- Submit product and receipt details to Dell
- Receive upgrade confirmation and coverage documents
- Register your product through Dell’s warranty portal
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with extended coverage and enjoy worry-free ownership with Dell’s premium support.
DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – Laptops &am...
