DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport
Reliable protection for long-term peace of mind
The DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport extends your existing coverage to five years, providing comprehensive support for Dell commercial laptops and computers. Designed to minimize downtime, it offers next business day onsite repairs and 24/7 direct access to expert engineers for hassle-free, fast service.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures after manufacturer warranty
- Power Surge Protection: Damage caused by electrical surges
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 5 years of coverage as an upgrade from existing 3-year basic onsite coverage
- Coverage Start: After initial 3-year basic onsite warranty expires
- Number of Claims: Unlimited claims
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Next business day onsite service
- Replacement Type: New or certified refurbished parts
- Turnaround Time: Next business day response
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Online portal and phone support
- Support Hours: 24/7 availability
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically quick approval based on issue verification
- No Hassle Promise: Easy, streamlined claims process
📱 Eligible Products
- Product Categories: Laptops & Computers
- Product Condition: New and in-warranty Dell commercial PCs
- Purchase Requirements: Upgrade must be purchased during or after initial 3-year coverage period
- Excluded Products: Consumer products and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects not covered by original warranty
- Cosmetic damage not affecting functionality
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Loss or theft not covered in this plan
- Accessories not included in original purchase
🎁 Additional Benefits
- Tech Support: 24/7 direct access to Dell engineers
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase upgrade during or after initial 3-year coverage
- Provide device details and proof of original warranty
- Receive confirmation and documentation via Dell portal
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Dell’s extended warranty and enjoy worry-free ownership.
DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – Laptops &am...
