DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite

Reliable protection and peace of mind for your Dell device.

The DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite extends your existing basic warranty by two additional years. It covers eligible Dell laptops, providing financial protection and hassle-free onsite repairs after the original 3-year warranty expires.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and manufacturing defects covered after the manufacturer warranty expires

📋 Coverage Details

• Duration: 5 years total coverage including upgrade period
• Coverage Start: After original 3-year basic warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to repair/replacement limits per plan

🔧 Service & Repairs

• Service Type: Onsite repair by Dell technicians
• Repair Method: Onsite service during local business hours excluding national holidays
• Replacement Type: Repair or replacement with equivalent Dell parts or units
• Turnaround Time: Next business day onsite service after technician assessment
• Parts Quality: OEM parts and certified Dell components

📞 Claims Process

• How to File: Telephone, online chat (where available), or email support
• Support Hours: Local business hours, excludes national holidays
• Documentation Required: Proof of purchase and product details
• Claim Approval: Determined during telephone troubleshooting
• No Hassle Promise: Technician coordinates onsite visit as needed

📱 Eligible Products

• Product Categories: Dell laptops, including Latitude 7000 series (excluding some detachable models)
• Product Condition: New only
• Purchase Requirements: Must upgrade from existing 3-year basic warranty
• Excluded Products: Tablets, detachable devices (e.g., Latitude 7320 Detachable), and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Software-related issues, viruses, and data loss
• Accidental damage, drops, spills, or theft
• Cosmetic damage that does not affect device function
• Commercial or business use exclusions apply
• Accessories not originally included with the product
• Loss or theft

🎁 Additional Benefits

• Tech Support: Telephone and online support during business hours
• Transferable: Contact Dell for transfer policies (not explicitly included)

📦 How to Purchase

• Upgrade available through Dell sales or authorized partners
• Provide original purchase details and existing warranty information
• Receive confirmation and extended coverage documentation
• Register product online if required by Dell

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with extended warranty coverage and enjoy worry-free ownership.