DELL Upgrade from 1Y Basic Onsite to 5Y Basic Onsite
Extended basic onsite warranty for lasting peace of mind.
The DELL Upgrade from 1Y Basic Onsite to 5Y Basic Onsite extends your original warranty coverage up to five years, covering eligible Dell laptops and computers. It offers financial protection and hassle-free onsite hardware repairs for manufacturing defects after the original warranty expires.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and manufacturing defects covered after manufacturer warranty
📋 Coverage Details
- Duration: 5 years of coverage, starting after original 1-year manufacturer onsite warranty expires
- Coverage Start: After manufacturer warranty ends
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to warranty terms and repair cost limits
🔧 Service & Repairs
- Service Type: Repair or replacement by Dell certified technicians
- Repair Method: Onsite service during local business hours (excluding national holidays)
- Replacement Type: Repair preferred; replacement with refurbished or new units if repair not possible
- Turnaround Time: Next business day onsite service after technician assessment
- Parts Quality: OEM Dell parts used for all repairs
📞 Claims Process
- How to File: Via Dell phone support or online service portal
- Support Hours: Local business hours support
- Documentation Required: Original purchase receipt and device details
- Claim Approval: Typically evaluated during phone troubleshooting
- No Hassle Promise: Efficient assessment and scheduling of onsite service
📱 Eligible Products
- Product Categories: Dell laptops and computers covered under basic onsite warranty
- Product Condition: New devices with active 1-year basic warranty
- Purchase Requirements: Upgrade must be purchased before expiration of original warranty
- Excluded Products: Non-Dell devices and commercial use devices excluded
❌ What's Not Covered
- Software-related issues, viruses, or data loss
- Accidental damage such as drops, spills, or cracks
- Theft or loss
- Normal cosmetic wear without functional impact
- Intentional damage or misuse
🎁 Additional Benefits
- Tech Support: Telephone and email hardware troubleshooting included
📦 How to Purchase
- Purchase upgrade before original warranty expires
- Provide product details and original purchase information
- Receive confirmation and extended warranty documentation
- Register product online if required by Dell
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with extended basic onsite warranty coverage from Dell.
DELL – 5-Year Extended Warranty / Basic Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Basic Protection – Laptops & ...
