DELL 3Y Basic Onsite to 5Y ProSpt 1 license(s) 5 year(s)
Reliable extended coverage for your DELL device for lasting peace of mind.
The DELL 3Y Basic Onsite to 5Y ProSpt 1 license(s) 5 year(s) warranty extends your manufacturer warranty and provides basic mechanical and electrical failure protection for eligible laptops and desktop computers, ensuring hassle-free repairs and financial protection beyond the standard coverage period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 5 years of coverage, starting after manufacturer warranty expires
- Coverage Start: After manufacturer warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and product value
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: On-site service
- Replacement Type: New or refurbished comparable model
- Turnaround Time: Typically within service agreement timeframes
- Parts Quality: OEM certified parts
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours
- Documentation Required: Proof of purchase and device details
- Claim Approval: Usually processed within a few days
- No Hassle Promise: Simple claim process for customer ease
📱 Eligible Products
- Product Categories: Laptops & Computers (e.g., Optiplex 7000 series desktops)
- Product Condition: New devices only
- Purchase Requirements: Warranty must be purchased within eligibility period
- Excluded Products: Commercial use and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that doesn't affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss (theft not covered)
🎁 Additional Benefits
- Tech Support: Access to DELL customer support during business hours
- No Lemon Guarantee: Not applicable
- Transferable: Warranty transferable to new owner upon sale
- Multi-Device Discount: Not applicable
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase along with your device or within the authorized period
- Provide product details and proof of purchase
- Receive warranty confirmation and documentation
- Register your product online if required for activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with DELL extended warranty coverage.
DELL – 5-Year Extended Warranty / Basic Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Basic Protection – Laptops & ...
