DELL Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors
Peace of mind with enhanced protection and expert support for your Dell monitors.
The DELL Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors offers comprehensive coverage for eligible Dell monitors, providing financial protection and hassle-free repairs with 24/7 technical support and next business day Advanced Exchange service.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
- Power Surge Protection: Damage from electrical surges is included.
📋 Coverage Details
- Duration: 3 years of coverage starting immediately after the initial Basic Advanced Exchange warranty.
- Coverage Start: From upgrade purchase date, extending beyond manufacturer warranty.
- Number of Claims: Unlimited claims during coverage term.
- Claim Limit: Coverage according to plan terms (standard limits apply).
🔧 Service & Repairs
- Service Type: Priority repairs or Advanced Exchange replacement.
- Repair Method: Mail-in or depot service options available.
- Replacement Type: New or equivalent refurbished models.
- Turnaround Time: Next business day Advanced Exchange if repair cannot be completed remotely.
- Parts Quality: Genuine Dell OEM parts and certified components.
📞 Claims Process
- How to File: Online portal, phone support, or through Dell customer service.
- Support Hours: 24/7 availability for technical assistance.
- Documentation Required: Proof of purchase and device information.
- Claim Approval: Typically processed within 24-48 hours.
- No Hassle Promise: Straightforward claim handling with expert support.
📱 Eligible Products
- Product Categories: Dell monitors from P series such as P1917S, P2222H, P2319H, P2422H.
- Product Condition: New products eligible for coverage extension.
- Purchase Requirements: Must upgrade within warranty period of the original product.
- Excluded Products: Commercial use monitors or products with pre-existing damage.
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage.
- Cosmetic damage not affecting functionality.
- Intentional damage or misuse.
- Commercial or business use excluded.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss unless theft coverage applies (not included).
🎁 Additional Benefits
- Tech Support: 24/7 direct access to ProSupport engineers.
📦 How to Purchase
- Purchase upgrade through authorized Dell dealers or online store.
- Provide original product details and receipt.
- Receive confirmation and ProSupport coverage documents.
- Register product online if required by Dell.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with enhanced support and enjoy worry-free ownership of your Dell monitors.
DELL – 3-Year Extended Warranty / Standard Protection – TVs & Displays
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Standard Protection – TVs & D...
