AudioCodes ACTS24X7-M9K_S4/YR warranty/support extension 1 license(s) 1 year(s)
Comprehensive support and protection for your AudioCodes products
The AudioCodes ACTS24X7-M9K_S4/YR warranty/support extension provides 1 year of extended coverage for AudioCodes products, offering financial protection and hassle-free repairs. This plan ensures your device stays up-to-date with software updates, patches, and is backed by reliable hardware repair and replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage resulting from electrical surges is included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the protection plan
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Depot service for hardware repair
- Replacement Type: Refurbished or comparable model as necessary
- Turnaround Time: Timely repair or replacement to minimize downtime
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Efficient evaluation and decision process
- No Hassle Promise: Streamlined claims handling for customer satisfaction
📱 Eligible Products
- Product Categories: AudioCodes networking and communications equipment
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased within warranty terms
- Excluded Products: Commercial use or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage is specifically included
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase with your product or within the specified timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
