AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage offering financial protection and expert support for your AudioCodes devices. Designed for general electronics, this plan ensures hassle-free repairs and software updates throughout your coverage period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and fair usage
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement options available
- Repair Method: Depot service with mail-in or carry-in options
- Replacement Type: New or refurbished products of comparable quality
- Turnaround Time: Typically next business day or within 4-hour response for hardware replacements
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Online portal or direct contact with AudioCodes support
- Support Hours: 24/7 technical support available
- Documentation Required: Proof of purchase and device information
- Claim Approval: Usually processed within 1-2 business days
- No Hassle Promise: Easy claims with dedicated customer service
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware
- Product Condition: New products eligible for coverage
- Purchase Requirements: Must be purchased or registered within contract period
- Excluded Products: Commercial use equipment and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss (theft protection not included in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase with your AudioCodes product or within the renewal period
- Provide product details and purchase receipt
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
