AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage including power surge protection and technical support for AudioCodes general electronics products. It offers financial protection and hassle-free repairs beyond the manufacturer warranty period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the protection plan agreement
🔧 Service & Repairs
- Service Type: Hardware repair or replacement
- Repair Method: Return and Repair service
- Replacement Type: New or refurbished components as required
- Turnaround Time: Standard response time dependent on service level
- Parts Quality: OEM or certified components used in repairs
📞 Claims Process
- How to File: Contact AudioCodes support or reseller portal
- Support Hours: 24/7 technical support available
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed promptly upon receipt
- No Hassle Promise: Straightforward claims process aimed at customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics products covered
- Product Condition: New products covered
- Purchase Requirements: Must be purchased through authorized reseller
- Excluded Products: Commercial use and pre-existing damages excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not originally purchased with product
- Loss (theft not covered under standard protection)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase with AudioCodes product or within reseller timeline
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
