AudioCodes ACTS24X7-M1288_11/YR warranty/support extension 1 year(s)

Reliable protection and expert support for your investment

The AudioCodes ACTS24X7-M1288_11/YR warranty/support extension offers 1 year of Level 2-4 remote technical support and coverage for deployed AudioCodes products. This plan ensures financial protection and hassle-free assistance with access to qualified experts and prompt service options.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from activation
• Number of Claims: Unlimited claims within coverage term
• Claim Limit: As defined by AudioCodes policy

🔧 Service & Repairs

• Service Type: Remote technical support and hardware replacement options
• Repair Method: Remote troubleshooting, advance hardware replacement, repair and return
• Replacement Type: New or certified refurbished units
• Turnaround Time: Managed 4-hour spares service for urgent priority
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Through AudioCodes Global Support team
• Support Hours: 24/7 for urgent issues, business hours for others
• Documentation Required: Purchase receipt and product details
• Claim Approval: Timely responses by specialized support staff
• No Hassle Promise: Streamlined claims process for minimal downtime

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes deployed products
• Product Condition: New and deployed products eligible
• Purchase Requirements: Warranty extension applied to deployed product within valid period
• Excluded Products: Non-AudioCodes hardware and out-of-support devices

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial use not authorized by AudioCodes
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss (no theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 access to global technical experts
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your product or within authorized timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register your warranty extension with AudioCodes support portal

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with expert coverage and enjoy worry-free ownership.