AudioCodes ACTS24X7-ARM_S16/YR Warranty / Support Extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-ARM_S16/YR provides one year of comprehensive warranty extension and support for AudioCodes devices. Designed for General Electronics, it ensures hassle-free repairs and software updates to keep your equipment operational and secure your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period expires
- Power Surge Protection: Included to protect against electrical surges
📋 Coverage Details
- Duration: 1 year of coverage from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to AudioCodes protection plan terms
🔧 Service & Repairs
- Service Type: Repair and replacement services including standard Repair and Return
- Repair Method: Depot service with options for Advance Hardware Replacement or Managed Spares
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: 24/7 support with expedited replacement options
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Online via AudioCodes iSupport service desk or 24x7 hotline
- Support Hours: 24/7 global technical support
- Documentation Required: Proof of purchase, device details
- Claim Approval: Typically rapid response for urgent issues
- No Hassle Promise: Streamlined claim handling ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics and AudioCodes devices
- Product Condition: New and eligible licensed products
- Purchase Requirements: License and coverage purchased with or shortly after product acquisition
- Excluded Products: Commercial misuse and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect functionality
- Intentional damage or misuse
- Commercial or business use unless otherwise specified
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss and theft (unless separately covered)
🎁 Additional Benefits
- Tech Support: 24/7 customer technical support with expert engineers
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowed purchase window
- Provide product license details and receipt
- Receive confirmation and welcome coverage documents
- Register coverage online as needed
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your AudioCodes investment and enjoy worry-free ownership with expert support and coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
