AudioCodes ACTS24X7-SBC_S29 1-Year Warranty Support Extension

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-SBC_S29 1-Year Warranty Support Extension provides comprehensive coverage including remote technical support, software updates, and hardware repair options, ensuring your products stay protected and up to date. This plan delivers hassle-free problem resolution and financial protection for compatible General Electronics equipment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer's warranty expires
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to plan terms and discretion of AudioCodes

🔧 Service & Repairs

• Service Type: Repair and return services
• Repair Method: Remote diagnostics and depot service
• Replacement Type: Repair or replacement with refurbished or equivalent components
• Turnaround Time: Standard repair times with options for advance hardware replacement
• Parts Quality: Certified OEM components

📞 Claims Process

• How to File: Online support portal and 24/7 hotline available
• Support Hours: 24/7 global technical support
• Documentation Required: Proof of purchase, device details, and incident description
• Claim Approval: Typically within 1-3 business days
• No Hassle Promise: Streamlined claims process ensuring customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics compatible with AudioCodes support plans
• Product Condition: New devices only
• Purchase Requirements: Must purchase warranty extension at or shortly after product purchase
• Excluded Products: Commercial use devices and pre-existing damage are excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Commercial or business use exclusions
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes Voice Engineers
• Transferable: Warranty can be transferred to new owners

📦 How to Purchase

• Purchase warranty extension along with or shortly after your product
• Provide product and purchase details at time of purchase
• Receive immediate confirmation and coverage documentation
• Register product on AudioCodes support portal (optional)

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes and enjoy worry-free ownership.