AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS 1 license(s) 1 year(s) provides 1 year of technical support and hardware coverage for AudioCodes devices. It ensures financial protection and hassle-free repair services, keeping your critical networking equipment running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting at purchase
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Carry-in and depot service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Fast response with options including Advance Hardware Replacement
• Parts Quality: OEM parts and certified components used

📞 Claims Process

• How to File: Online portal or through authorized reseller
• Support Hours: 24/7 technical support access
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically processed within business days
• No Hassle Promise: Easy claim process with customer satisfaction focus

📱 Eligible Products

• Product Categories: General Electronics including networking equipment
• Product Condition: New products eligible
• Purchase Requirements: Must purchase the warranty at time of device or shortly after
• Excluded Products: Commercial use and previously damaged devices excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not included under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes technical experts

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty services.