AudioCodes ACTS24X7-ARM_S5/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable support and protection for your AudioCodes products
The AudioCodes ACTS24X7-ARM_S5/YR Warranty provides essential extended coverage including technical support, software updates, and hardware repair or replacement options. Designed for AudioCodes products, it ensures financial protection and hassle-free resolution of operational issues.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from the activation date
- Number of Claims: Unlimited claims supported within the plan term
- Claim Limit: Subject to terms of repair or replacement options
🔧 Service & Repairs
- Service Type: Repair and replacement services available
- Repair Method: Options include mail-in and depot repair
- Replacement Type: Refurbished or comparable model provided if needed
- Turnaround Time: 24x7 support with advance hardware replacement options
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Online portal and 24x7 hotline support available
- Support Hours: 24/7 for urgent issues
- Documentation Required: Receipt and device information may be requested
- Claim Approval: Fast resolution and status updates provided
- No Hassle Promise: Easy claim process with dedicated support
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes devices
- Product Condition: New units covered
- Purchase Requirements: Coverage applies upon plan purchase
- Excluded Products: Commercial use and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft coverage not included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes experts
📦 How to Purchase
- Purchase with your AudioCodes product or within designated timeframe
- Provide purchase details and receipt
- Receive coverage confirmation and documentation
- Register your warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support for peace of mind and worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
