AudioCodes ACTS24X7-M500_S11/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-M500_S11/YR warranty/support extension provides comprehensive standard protection covering mechanical and electrical failures beyond the manufacturer warranty. This plan is designed for AudioCodes networking and telephony devices, ensuring financial security through hassle-free repairs and access to expert assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to terms of service, no specified maximum payout
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support and depot services
- Replacement Type: Repair or advanced replacement with managed spares
- Turnaround Time: Options include 4-hour managed spares or standard repair timelines
- Parts Quality: OEM quality parts and certified components used for repairs
📞 Claims Process
- How to File: Access support via 24x7 hotline or AudioCodes iSupport service desk
- Support Hours: 24/7 global technical support available
- Documentation Required: Receipt and device information to process claims
- Claim Approval: Typically processed promptly with direct engineer access
- No Hassle Promise: Streamlined claim management with expert assistance
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network and telephony hardware
- Product Condition: New products only
- Purchase Requirements: Must purchase warranty extension within manufacturer guidelines
- Excluded Products: Products with pre-existing damage or used for commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Cosmetic damage that does not affect functionality
- Software issues, viruses, and data loss
- Loss or theft (unless specifically covered)
🎁 Additional Benefits
- Tech Support: 24/7 customer and technical support included
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowed purchase window
- Provide product details and proof of purchase
- Receive coverage confirmation and documentation
- Register your warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
