AudioCodes ACTS24X7-MVE_S17/YR Warranty/Support Extension 1 license(s) 1 year(s)
Reliable 1-year extended protection for your AudioCodes products
The AudioCodes ACTS24X7-MVE_S17/YR Warranty/Support Extension provides comprehensive coverage including power surge protection and expert technical support for AudioCodes General Electronics products. Designed to extend your original warranty, it delivers financial protection and hassle-free repairs for one year.
✅ What's Covered
- Mechanical/Electrical Failure: Covers component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Protects against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of continuous coverage starting upon activation
- Number of Claims: Unlimited claims throughout the plan term
- Claim Limit: Subject to plan guidelines and service terms
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Includes remote diagnostic support and depot service
- Replacement Type: Replacement with new or certified refurbished units as needed
- Turnaround Time: Fast repairs supported by global support teams
- Parts Quality: Use of OEM and certified components
📞 Claims Process
- How to File: Accessible via AudioCodes iSupport service desk, phone hotline, and online portals
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt, product details, and issue description
- Claim Approval: Prompt review and status updates provided
- No Hassle Promise: Streamlined ticketing and expert resolution for peace of mind
📱 Eligible Products
- Product Categories: AudioCodes General Electronics products covered
- Product Condition: New products eligible
- Purchase Requirements: Plan purchase within provider specified period
- Excluded Products: Commercial use and pre-existing damages are excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial/business use items
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (not covered under standard protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes engineers
- Transferable: Coverage transferable to new owners (subject to terms)
📦 How to Purchase
- Purchase with your AudioCodes product or within specified timeframe
- Provide purchase details and receipt at time of enrollment
- Receive confirmation and coverage documents
- Register your product online if required by AudioCodes
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert support and reliable coverage from AudioCodes.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
