AudioCodes ACTS9X5-MTGS_S6/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable extended coverage for your AudioCodes products
The AudioCodes ACTS9X5-MTGS_S6/YR Warranty/Support Extension provides one year of comprehensive technical support and repair coverage for AudioCodes devices. Designed to extend your protection beyond the manufacturer’s warranty, it offers financial security and hassle-free repair options for uninterrupted product performance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges is included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Standard repair and return service
- Repair Method: Mail-in depot service
- Replacement Type: Repair or replacement with comparable hardware
- Turnaround Time: Managed spares and advance replacement options available (4-hour managed spares service)
- Parts Quality: OEM or certified components used for repair
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or 24x7 hotline
- Support Hours: 9x5 standard hours with 24x7 hotline for urgent issues
- Documentation Required: Purchase receipt and product info
- Claim Approval: Typically rapid review and updates provided
- No Hassle Promise: Efficient troubleshooting by expert AudioCodes Voice Engineers
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes devices)
- Product Condition: New products covered
- Purchase Requirements: Must purchase within warranty period
- Excluded Products: Commercial misuse or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage without functional impact
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss not covered as theft protection is excluded
🎁 Additional Benefits
- Tech Support: Access to global support team with expert technical assistance
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase warranty extension with your AudioCodes product or during the warranty period
- Provide product information and purchase receipt
- Receive confirmation and coverage documentation
- Register product online as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
