AudioCodes ACTS24X7-M4K_S33/YR Warranty/Support Extension 1 Year
Reliable extended coverage for your essential electronics
The AudioCodes ACTS24X7-M4K_S33/YR Warranty/Support Extension provides 1 year of Level 2-4 remote technical support and warranty coverage for deployed AudioCodes products. This plan ensures financial protection and hassle-free assistance beyond the standard manufacturer warranty, giving you peace of mind with expert support available 24/7 for urgent issues.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Included damage coverage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting at purchase
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Remote Level 2-4 technical support and hardware replacement
- Repair Method: Repair and return, advance hardware replacement, or 4-hour managed spares service
- Replacement Type: New or refurbished hardware components
- Turnaround Time: Fast response with 24x7 availability for urgent cases
- Parts Quality: Certified AudioCodes components and repairs
📞 Claims Process
- How to File: Via AudioCodes support portal or phone
- Support Hours: 24/7 for urgent issues, business hours for others
- Documentation Required: Product information and purchase confirmation
- Claim Approval: Quick review with prioritized urgent cases
- No Hassle Promise: Streamlined support with expert assistance
📱 Eligible Products
- Product Categories: AudioCodes deployed network and communications electronics
- Product Condition: New and currently deployed products under manufacturer warranty
- Purchase Requirements: Coverage applies for 12-month period on registered products
- Excluded Products: Non-AudioCodes devices, commercial misuse not supported
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage start
- Cosmetic damage without functional impact
- Intentional damage or misuse
- Commercial or unauthorized use outside terms
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (not included in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 remote technical support
📦 How to Purchase
- Purchase alongside AudioCodes products or within designated registration period
- Provide product details and sales receipt
- Receive confirmation and plan documentation
- Register product via AudioCodes support portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended support.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
