AudioCodes MS9X5XND-M9K_S21\YR warranty\support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes investment

The AudioCodes MS9X5XND-M9K_S21\YR warranty\support extension 1 license(s) 1 year(s) provides comprehensive coverage for AudioCodes products with a focus on ongoing support and hardware replacement. Designed to deliver financial protection and hassle-free repairs, this warranty covers your device beyond the manufacturer’s warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to terms and maximum payout as per plan

🔧 Service & Repairs

• Service Type: Repair and hardware replacement services
• Repair Method: On-site replacements with advanced options like 4-hour service
• Replacement Type: New or refurbished parts as required
• Turnaround Time: Fast repairs and replacements ensuring minimal downtime
• Parts Quality: OEM and certified components used exclusively

📞 Claims Process

• How to File: Via online portal or customer support hotline
• Support Hours: Available during business hours with extended support options
• Documentation Required: Proof of purchase, device details, and issue description
• Claim Approval: Quick approval process for eligible claims
• No Hassle Promise: Streamlined claims to minimize inconvenience

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware products
• Product Condition: New devices only
• Purchase Requirements: Warranty to be purchased at or shortly after product sale
• Excluded Products: Products used commercially or with pre-existing damages

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use exclusions
• Software issues, viruses, and data loss
• Accessories not originally purchased with device
• Loss unless theft protection is included

🎁 Additional Benefits

• Tech Support: Dedicated technical support aligns with service package
• No Lemon Guarantee: Not applicable for this plan
• Transferable: Warranty benefits can be transferred to new owner
• Multi-Device Discount: Not included
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase concurrently or within the authorized timeframe after buying your AudioCodes product
• Provide product and purchase confirmation details
• Receive confirmation and warranty documents
• Register warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes standard extended warranty coverage.