AudioCodes ACTS24X7-MSE_S18/YR Warranty/Support Extension 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products with expert support and coverage
The AudioCodes ACTS24X7-MSE_S18/YR Warranty/Support Extension provides 1 year of extended coverage to keep your AudioCodes networking equipment protected beyond the manufacturer warranty. Ideal for general electronics, this plan offers financial protection and hassle-free repairs through a global support team.
✅ What's Covered
- Mechanical/Electrical Failure: Repairs for component failures and defects after the original warranty ends
- Power Surge Protection: Coverage for damage due to electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty expires
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return
- Repair Method: Depot service with advance hardware replacement options available
- Replacement Type: Repair or replacement with comparable or refurbished parts
- Turnaround Time: Fast response supported by 24x7 hotline for urgent issues
- Parts Quality: Certified OEM parts and patches included
📞 Claims Process
- How to File: Through AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 hotline support available
- Documentation Required: Receipt, device details, and incident information
- Claim Approval: Efficient review and resolution process
- No Hassle Promise: Streamlined support for fast problem resolution
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes networking products
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased alongside or within manufacturer warranty
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included, which it is not)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by AudioCodes Voice Engineers
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
